Feedback and support

Submit feedback or request support directly from the app.

  1. Tap More then tap Feedback & Support to open the Contact us screen.
  2. Provide as much information as you can about the issue you are experiencing so that our support team is able to troubleshoot what might be causing the problem.
  3. (Optional) Tap the paperclip icon to attach any screenshots you may have that can help identify the problem.
  4. Tap the submit arrow in the lower-right corner to submit your feedback and open a support ticket.
Example of a support request message

You will receive an email confirming that your support ticket is created.

To cancel the feedback report and delete the message without sending, tap the back icon in the upper-left corner next to Contact us and tap Delete on the Message not sent dialogue to confirm that you do not want to submit your feedback.