Configure Dynamic Messaging
Manage your messaging settings.
Overview
These settings let you customize how Dynamic Messaging is used in your Skedulo system.
Dynamic Messaging is a Skedulo accelerator product that injects instant messaging capabilities into the web and mobile apps. It provides a quick and flexible way for resources to communicate in the office or in the field to stay up to date with information they need to complete their work throughout the day.
Note
Messaging is one of Skedulo’s paid add-on products, which works across Skedulo’s core web and mobile applications to connect your entire workforce. Contact your Customer Success Representative if you would like to add this functionality to your solution.Manage messaging settings
Prerequisites
- You must be a user with the administrator role to manage messaging settings.
The messaging settings determine how users, in general, can use messaging, and specifically what resources are able to do.
To edit messaging settings, follow these steps:
- Go to Settings > Messaging.
- Select or clear checkboxes to enable or disable settings. See the table of available settings below for details.
- To apply changes, click Save. To go back without changing the settings, click Cancel.
Available settings
Channels are dedicated spaces where conversations and discussions over a topic can be held within a group of people.
| Setting | Description |
|---|---|
| Allow users to edit their own messages | These settings make it possible for all users to make changes to messages that they have sent. |
| Allow users to delete their own messages | These settings make it possible for all users to delete messages that they have sent. |
| Allow resources to add channel members | These settings are required for resources to send and receive direct messages, and create channels. Resource users must also have Messaging permissions via their role. |
| Allow direct messages | |
| Allow resources to create public channels | |
| Allow resources to create private channels |
For more information, see Dynamic Messaging.
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