Introduction to Teams and Crews
Important
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Beta features should be considered “in development” and may not be fully supported or complete.
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Beta programs are invaluable for helping to validate the value and impact of features through feedback and insights. If you would like to participate in beta programs and access this feature, please contact your Customer Success representative.
Overview
Teams and crews are key concepts within the broader scheduling landscape. They represent the need across multiple industries and sectors to group people, assets, and tools together to deliver or perform work.
There is a lot of variation in what ‘team’ or ‘crew’ scheduling means and looks like across different industries. Our focus, however, in line with our company vision, is on the deskless workforce and mobile aspects of this challenge.
Within the deskless workforce landscape, the efficient scheduling of teams and crews is vital for organisations that offer and perform on-site services that require groups of resources.
Teams and Crews is a Skedulo Pulse Platform extension that can be used to manage and schedule work for teams and crews of deskless workers.
Note
This feature is only available on the Skedulo Pulse Platform.Prerequisites
The Pulse Scheduling Experience must be enabled in your team. Contact your Customer Success Manager for more information on how to do this.
Limits
The Teams and Crews extension has the following limits:
- Eight (8) active members per team.
- 100 teams per Skedulo instance.
What is a team or crew?
In Skedulo, a team or crew is a group of resources assembled to operate and deliver work outside of a central office location or facility. Typically, the group’s combination of roles, experience, skills, and headcount is aligned with the requirements of the specific type of work or service to be performed.
The primary goal when scheduling teams and crews is to ensure that the right group of people with the right skills and tools are dispatched to the right location at the right time.
Get started with the Teams and Crews extension
Note
As this extension is a closed beta release, you must arrange access to the Teams and Crews extension through your Skedulo customer service representative.To optimise your experience with the Teams and Crews extension, it’s recommended to first establish a foundation in Skedulo’s core workflows. This includes creating new resources, managing their availability and creating new tags.
After you have configured resources and configured their availability, you can proceed to create teams and work items, and then explore the Swimlane scheduling views and Work list functionality.
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